Privacy Policy

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American Angkor Enterprise LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website at https://americanangkor.com/ (the “Site”) or using our trade development, export readiness, and distribution services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us. Please read this policy carefully.

1. Information We Collect

We collect information about you in a few different ways: directly from you, automatically through your interaction with our Site, and from third-party sources where applicable.

A. Information You Provide Directly to Us

We collect personal information that you voluntarily provide when you submit inquiries, request information regarding export readiness or trade representation, sign up for communications, or contact us. This may include:

• Contact Information: Name, email address, phone number, physical mailing address, and company/organization name.
• Business & Trade Inquiries: Product details, supply chain or producer inquiries, trade show scheduling requests, or partnership details.
• Communications: Content of messages, feedback, or customer support inquiries sent to us.

B. Information Collected Automatically

When you visit our Site, certain technical information is collected automatically from your browser or device:

• Log & Usage Data: IP address, browser type and version, operating system, device details, referring URLs, pages viewed, access times, and clickstream data.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your site navigation, analyze web traffic, and understand user behavior. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including to:

Provide, operate, and maintain our Site and services.

Process and respond to inquiries regarding Cambodian food product imports, trade assessments, buyer/distribution coordination, and compliance.

Communicate with you regarding updates, trade shows, business opportunities, or administrative notices.

Improve, customize, and optimize website functionality and user experience.

Monitor usage metrics, detect security threats, prevent fraud, and enforce our terms and legal rights.

Comply with applicable legal, regulatory, and trade requirements.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party vendors and contractors who perform services on our behalf (e.g., website hosting, analytics providers, customer management platforms, email delivery services).
• Business Partners & Trade Representatives: With your consent or as necessary to fulfill trade inquiries, we may share relevant business contact information with relevant buyers, distributors, or logistics partners.
• Legal Requirements & Protection: We may disclose information if required by law, subpoena, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of American Angkor Enterprise LLC, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of company assets, user information may be transferred as part of the business transaction.

4. Cookies and Tracking Options

You have choices regarding the collection of data via cookies:

Most web browsers allow you to manage cookie preferences or disable non-essential cookies.

Note that disabling cookies may affect the functionality or user experience of certain parts of our Site.

5. Third-Party Websites

Our Site may contain links to third-party websites, trade association directories (e.g., Specialty Food Association), or external partner sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

6. Data Security and Retention

• Security: We implement reasonable administrative, technical, and physical security safeguards designed to protect personal information against unauthorized access, loss, alteration, or misuse. However, no internet transmission or electronic storage method is 100% secure.
• Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights and Choices

Depending on your jurisdiction (such as specific U.S. state privacy laws including California, Virginia, or Colorado), you may have certain rights regarding your personal data:

• Access & Correction: Request access to or correction of personal information we hold about you.
• Deletion: Request that we delete your personal information, subject to legal exceptions.
• Opt-Out: Opt-out of promotional email communications by clicking the "unsubscribe" link in any email or contacting us directly.

To exercise any of these rights, please contact us using the information in Section 10 below.

8. International Data Transfers

American Angkor Enterprise LLC operates in the United States and works closely with partners internationally, including in Cambodia. Information collected through the Site may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Site, you consent to the transfer of your information across international borders in accordance with this policy.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable privacy laws. The updated version will be indicated by an updated "Effective Date" at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

American Angkor Enterprise LLC

Website: www.americanangkor.com

Email: info@americanangkor.com

Mailing Address: 1344 Gorham St Lowell MA 01852

Phone: (857) 877 9999